/ FAQ
常見問題
Everything we get asked about Manic Panic in Hong Kong. If something isn't covered here, WhatsApp us via the magenta nib on any page.
/ BRAND
品牌與產品
Yes. Manic Panic HK is the exclusive licensed distributor of Manic Panic for Hong Kong, Macau, and Mainland China. Every bottle ships direct from Tish and Snooky Bellomo's NYC operation, the original brand house since 1977.
Yes. PETA-certified vegan and cruelty-free since 1977. No animal testing, no animal-derived ingredients ever. The dye uses a conditioning cream base and is free of PPD, peroxide, and ammonia.
No. Manic Panic uses a conditioning cream base with no ammonia, no peroxide, no PPD, and no developer. The color coats the hair shaft rather than chemically altering its structure.
Classic High Voltage is the original semi-permanent cream dye in 24 vivid shades. Love Color is a color-depositing conditioner and mask line: gentler, faster to apply, ideal for refreshing existing color or experimenting on lighter hair.
/ SHIPPING
運送 · 付款
Yes. SF Express tracked delivery to all of Hong Kong, including Kowloon, the New Territories, Lantau, and the outlying islands. Standard delivery is 1-2 business days.
Free shipping on orders over HK$188. Orders below the threshold ship at a flat rate listed at checkout.
Yes. Manic Panic HK is the exclusive licensed distributor of Manic Panic for all of Greater China. Macau and Mainland China shipping times depend on destination and customs clearance, typically 3-7 business days.
Octopus, PayMe, FPS, Visa, Mastercard, American Express, Apple Pay, and Google Pay. Checkout is powered by Shopify.
manicpanichk.com is the full catalog. HKTVmall stocks selected shades. We also partner with select Hong Kong salons, stylists, and tattoo parlors who stock our products. If you see Manic Panic for sale elsewhere, message us on WhatsApp and we'll verify whether the seller is one of our partners.
/ HAIR
髮質 · 漂染等級
Manic Panic works on dark Asian hair, but the result depends on whether you bleach first. The dye is deposit-only: it coats the hair without lifting natural pigment. On naturally dark hair (levels 1-4), bleach first for vivid pastels and neons. Deep shades like Vampire Red and Purple Haze show on dark hair without bleach.
4-6 weeks on bleached hair, longer on darker shades. Cold rinses, sulfate-free shampoo, and washing every 2-3 days extends longevity to 8 weeks or more.
Yes, slightly. High humidity accelerates fade on pastels and pale shades because the hair shaft swells and re-closes more often. Cool showers, a UV-protective leave-in conditioner, and a Love Color refresh every 2 weeks all extend longevity through HK summer.
Pastels and neons need level 8-10 (very light blonde to pale blonde). Standard vivid shades like Pillarbox Red and Atomic Turquoise read cleanly from level 6-7. Deep jewel tones like Purple Haze, Enchanted Forest, and Vampire Red work down to level 4-5. Full level chart on the /howto page.
/ SAFETY
安全 · 過敏測試
Yes. Manic Panic is PPD-free and gentler than permanent dyes, but individual allergies are still possible. Apply a small amount behind the ear, wait 48 hours, and check for redness or itching before full application.
There are no published studies on semi-permanent vegetable-based dyes during pregnancy. Speak with your doctor or midwife before applying. Many people choose to wait until after the first trimester.
Yes, on porous surfaces (grout, untreated wood, fabric) if it sits and dries. Wipe spills immediately with warm water. On skin, fresh stains come off with soap, water, and a little baking soda; older stains fade in 2-3 days.
/ RETURNS
退款政策
Damaged orders are refundable or replaceable within 7 days of delivery. Message us on WhatsApp with a photo and we will sort it out. Otherwise we do not accept returns. Color cosmetics are non-returnable for hygiene reasons, which is industry standard.
/ CONTACT
聯絡 · 諮詢
WhatsApp us via the magenta nib on every page of the site. For non-urgent questions, DM @manicpanichongkong on Instagram or @manicpanichk on Facebook.
Yes, free. WhatsApp us a photo of your current hair under natural daylight plus the shade you want, and we'll tell you what level to bleach to (if any) and the most likely outcome.